Privacy Policy
This Privacy Policy describes how OJAVARDHAN HEALTHCARE LLP and its affiliates ("we", "our", "us") collect, use, share, protect or otherwise process your information/personal data through our website https://www.ojavardhan.com (hereinafter referred to as 'Platform').
1. Introduction
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
2. Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information that we may collect includes but is not limited to:
- Personal data/information provided during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address.
- Some sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information.
- We may track your behavior, preferences, and other information that you choose to provide on our Platform.
You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform.
3. How We Use Your Information
We use personal data to:
- Provide the services you request
- Assist sellers and business partners in handling and fulfilling orders
- Enhance customer experience
- Resolve disputes and troubleshoot problems
- Inform you about online and offline offers, products, services, and updates
- Customize your experience
- Detect and protect us against error, fraud, and other criminal activity
- Enforce our terms and conditions
- Conduct marketing research, analysis, and surveys
4. Information Sharing
We may share your information with:
- Our group entities, affiliates, and business partners
- Third-party service providers including logistics partners and payment processors
- Government or law enforcement agencies if required by law
- Third parties in case of business transfers or asset sales
5. Security Measures
We implement reasonable security practices and procedures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Withdraw consent at any time
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this policy.
9. Grievance Officer
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Grievance Officer:
Email: abhyankarayurvedic@gmail.com
Phone: 8108507061
Business Hours: Monday - Friday (9:00 AM - 6:00 PM IST)
Last Updated: September 23, 2025